Last Updated: November 11, 2024
Welcome to the Laneige website, accessible at us.laneige.com (the “Website”). This platform is operated by AMOREPACIFIC US, Inc. (“we,” “our,” or “us”), which strives to deliver Asian beauty products to U.S. customers through brands including AMOREPACIFIC, SULWHASOO, PRIMERA, GOUTAL PARIS, LANEIGE, MAMONDE, IOPE, INNISFREE, and ARITAUM. Our goal is to share authentic Asian beauty experiences worldwide.
By accessing or making purchases through our Website, you accept and agree to be bound by these Terms of Service, along with any additional terms or policies referenced herein or accessible via links. These Terms apply to all users, including visitors, buyers, merchants, and content contributors.
Binding Arbitration and Class Action Waiver: These Terms include provisions that affect how disputes are resolved, including arbitration and limitations on class actions.
Please review these Terms carefully before using the Website. If you do not agree to these Terms, you must not use the Website or its services.
1. Modifications to Terms
We may revise these Terms of Service at any time without prior notice. The most recent version is always posted on this page. Your continued use of the Website after updates constitutes acceptance of the revised Terms.
2. Eligibility
You must be at least 13 years old to access the Website. If you are under the age of majority in your state, your parent or legal guardian must consent to these Terms on your behalf.
To make a purchase, you must be 18 or older (or the age of majority in your state) and have a valid payment method. Users who cannot enter into a legally binding agreement may not use the Website.
3. Use of Products and Services
Products, services, and samples offered on the Website are intended for personal use only. Reselling or using products for unauthorized purposes is prohibited. You may not use the Website or its content in ways that violate any law, infringe intellectual property, or harm others.
Prohibited activities include, but are not limited to:
- Soliciting illegal acts or violating applicable laws
- Infringing on others’ intellectual property or privacy rights
- Harassment, discrimination, or objectionable conduct
- Submitting false information
- Uploading malware or malicious code
- Tracking or collecting others’ information without consent
- Circumventing website security measures
- Sending unsolicited advertisements or spam
Violation of these rules may result in suspension or termination of access.
4. Accuracy of Information
We aim to provide accurate product descriptions, images, and information. However, content may not always be complete, current, or error-free. Reliance on this information is at your own risk. Historical information may not reflect current conditions, and we may update or correct content at any time without notice.
5. Orders, Pricing, and Payment
You agree to provide accurate and updated account and payment information. Payment authorizations allow us to process transactions, including recurring charges if applicable.
Pricing: All prices are in USD, subject to change, and may exclude taxes or shipping fees. Product availability and promotions are limited and may vary. We reserve the right to correct pricing errors and adjust orders accordingly.
Order Acceptance: We may accept, decline, or cancel orders at our discretion. Restrictions may apply to quantity, account, or location. Orders from resellers or unauthorized dealers may be limited.
6. Third-Party Platforms
TikTok Shop: Laneige purchases via TikTok Shop are governed by TikTok Shop’s policies. We cannot process returns, exchanges, or rewards for these orders.
Meta (Facebook & Instagram): Laneige products purchased through Meta platforms are governed by Meta’s terms. Laneige rewards, coupons, or discounts do not apply to Meta platform orders.
7. Accounts and Personal Information
Your use of the Website is subject to our Privacy Policy, which governs the collection and handling of your personal information. Please review our Privacy Policy at Laneige Privacy Policy.
8. Third-Party Links
The Website may include content or services from third parties. These links are for convenience only and do not constitute endorsement. We are not responsible for third-party practices, and all transactions must be conducted according to the third party’s terms and policies.
9. Intellectual Property
All content provided on the Website, including text, images, graphics, videos, logos, and software, is protected by copyright, trademark, or other intellectual property laws. You may access content solely for personal use. Copying, reproducing, modifying, or distributing any materials without prior consent is prohibited.
10. Comments and Feedback
By submitting comments or feedback, you grant AMOREPACIFIC US, Inc. a worldwide, royalty-free license to use, reproduce, and distribute your submissions. We are not obligated to protect or compensate for submitted comments and may use ideas or content for any purpose.